Terms & Conditions
Last Updated: 29 March 2026
Welcome to VOCS Perfumes. These Terms & Conditions govern your access to and use of our website www.vocsperfumes.com and the purchase of products offered through it.
By using this website, you agree to comply with and be bound by the terms outlined below.
User Eligibility
By using this website, you confirm that you are at least 18 years of age, or accessing the website under the supervision of a parent or legal guardian.
Use of Website
You agree to use this website only for lawful purposes. You must not:
- Engage in fraudulent or abusive activity
- Attempt unauthorized access to our systems
- Use the website in a way that may harm its functionality
We reserve the right to restrict or terminate access if misuse is detected.
Account Responsibility
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your login credentials
- You agree to provide accurate and complete information
- You are responsible for all activities under your account
VOCS Perfumes shall not be liable for any unauthorized use resulting from failure to safeguard your account.
Products & Representation
- All products listed are subject to availability
- We strive to ensure accurate descriptions and images; however, minor variations may occur
- Fragrance performance may vary depending on individual skin chemistry and usage conditions
Fragrance Disclaimer
Scent perception, longevity, and projection may differ from person to person. VOCS Perfumes does not guarantee identical performance for all users.
Pricing & Payments
- All prices are listed in INR (₹) and are subject to change without prior notice
- Payments are securely processed through third-party providers such as Razorpay
- We do not store your card or banking details
We reserve the right to cancel orders due to:
- Pricing errors
- Technical issues
- Suspected fraudulent activity
Order Confirmation & Cancellation
- Orders are confirmed only after successful payment
- Orders can be cancelled before dispatch only
- Once shipped, cancellation is not possible
We reserve the right to refuse or cancel any order at our discretion.
Shipping & Delivery
- Orders are processed and delivered as per our Shipping Policy
- Delivery timelines are estimates and may vary due to external factors
- We are not liable for delays caused by courier partners or unforeseen circumstances
Returns, Replacements & Refunds
- All return and replacement requests are governed by our Return & Refund Policy
- Due to the nature of perfumes, we follow a strict no-refund policy, except in specific cases
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of VOCS Perfumes.
Unauthorized use, reproduction, or distribution is strictly prohibited.
Third-Party Services
We may use third-party services such as:
- Payment gateways
- Shipping partners
- Analytics tools
We are not responsible for the policies or actions of these third parties.
Limitation of Liability
VOCS Perfumes shall not be liable for:
- Any indirect or consequential damages
- Individual allergic reactions or sensitivities
- Variations in fragrance performance
- Delays caused by third-party service providers
Force Majeure
VOCS Perfumes shall not be held responsible for any delay or failure in performance due to events beyond our control, including but not limited to:
- Natural disasters
- Government restrictions
- Logistics disruptions
- Strikes or unforeseen operational issues
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected and used.
Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Kerala, India.
Contact Information
For any shipping-related queries, feel free to reach out:
📧 Email: vocsperfumes@outlook.com
📞 Phone: +91 9747 3040 56
📍 Location: Tirur, Kerala, India