Shipping Policy

 Last Updated: 29 March 2026

At VOCS Perfumes, we are committed to delivering your orders efficiently and reliably across India. Please review our shipping terms below.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Charges

We currently offer free shipping across India on orders above ₹1,000. Shipping charges may apply to orders below ₹1,000 and will be displayed at checkout.

Delivery Timeline (Within India)

Once shipped, orders are typically delivered within 3–7 business days. However, delivery may take up to 10 business days in certain remote or exceptional cases.

International Shipping

At present, we do not offer international shipping.

Order Tracking

After dispatch, you will receive a confirmation message via email with tracking details.

You can track your shipment using the provided tracking link.

Delivery & Support

If you experience any issues with your delivery, such as delays or damage, please contact us within 48 hours of receiving the order.

We will coordinate with the courier partner to resolve the issue at the earliest.

Address Changes

If you need to update your shipping address, please contact us before your order is dispatched.

Once the order has been shipped, we may not be able to make changes.

Failed Delivery / Return to Origin (RTO)

Orders may be returned to us due to:

• Incorrect or incomplete address
• Unreachable phone number
• Customer unavailable at delivery
• Repeated failed delivery attempts
• Refusal to accept the order

In such cases, additional shipping charges may apply for re-dispatch.

Contact Us

For any questions, concerns, or assistance, feel free to contact us:

📧 Email: Contact@vocsperfumes.com
📞 Phone: +91 9747 3040 56
📍 Location: Tirur, Kerala, India